With NetwoRxsm, STI’s expertise allows us to provide you a wide range of Services, centered around full 7x24 monitoring, detection and notification of incidents. We have engineered our systems to provide remote diagnostics and corrective action, desktop monitoring and control, patch management, virus and spyware tracking, and other important capabilities. We offer you the peace of mind that comes with knowing both your Network and Desktops are being proactively maintained.
With our Universal Plan, we move all of your systems to our secure facilities. "Cloud Computing" with a local touch. See more details here.
...features remote maintenance and support of Servers, Firewalls, Routers…in effect, proactive Maintenance of all Key Network Elements (KNEs).
This includes:
- Patch Management (Operating Systems, Microsoft SQL, Exchange Server)
- Virus Definition Management
- Backup Monitoring
- Hardware Firmware Management
- Service Monitoring with Proactive Notifications
...is comprised of 3 Levels for automated, proactive monitoring and maintenance:
- Automatic management of desktops reduces technician time
- Software distribution, patch level management, remote resolution, policy enforcement
- Security Log / Virus Log Monitoring
- Spyware Management and Spam Blocking
- Affordable monthly fee per seat
Our 7 x 24 Help Desk is always at your service!
All NetwoRxsm packages provide businesses with the “network insurance” of remote network monitoring and maintenance, combined with our experts on-site, at a fraction of the cost of staffing your own IT department. Plus, you’ll get detailed performance reporting for capacity planning and predictive analysis.
STI has invested in a state-of-the-art computer center, and implemented new support architectures and monitoring capabilities. Our goal is singular: to use technology as a key element in our awareness and support of your systems. In most cases, we’ll know about problems before you do, and respond more rapidly and better informed as to the root causes. And since it’s an integral part of your service contract with us, you’ll be able to plan and budget for IT much more effectively.
…and check out some of our customizable Monthly Executive Summary Reporting:
The future of Systems Support is Proactive, Informed, Automated and Affordable…
Sign up for STI’s netwoRxsm today!
